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Delivery Information

Shipping

AWO has accounts with several major freight companies. We will arrange freight depending on the size, weight and Dangerous Good (DG) classification of the order.

Freight will be calculated and charged prior to your order being finalised. Freight is calculated automatically based on the weight and volume of your order.

We will ship goods using Australian Wholesale Oils nominated service provider for Australian customers. We do not use any customer provided courier service.

Please check your shipping address is correct. Returned orders due to incorrect addresses provided will incur a re-delivery charge to re-ship the order.

For International Orders, we will advise cost of courier and an estimated lead time for delivery. AWO will not be held responsible for any goods held up or incurring extra local clearance charges. Please check with your local custom agents or shipping agent prior to shipment of goods.

Estimated Shipping Times:

State
Non-DG Orders
DG Orders*
NSW Metro
1-3 Business Days
1-3 Business Days
NSW Country
2-4 Business Days
2-4 Business Days
ACT
2-4 Business Days
2-4 Business Days
VIC
2-4 Business Days
2-5 Business Days
QLD
2-4 Business Days
3-5 Business Days
SA
3-5 Business Days
3-6 Business Days
NT
5-7 Business Days
5-8 Business Days
WA
5-7 Business Days
5-10 Business Days
TAS
5-7 Business Days
5-10 Business Days

*Orders placed with Dangerous Good items may incur a longer delivery time as these must travel via Road Transport only. Please keep this in mind when placing your order.

Local Pickup

AWO also offers a Local Pickup option from our Sydney office. This option can be selected from the shipping method selection in the final stages of the checkout process.

You will receive an email notification once your order is ready for collection

Pickup Address:
Australian Wholesale Oils
Unit 3 Parklands Estate, 13 South Street
Rydalmere, NSW, 2116

Collection Hours:
Monday-Friday - 8:30am-5:00pm

Tracking your Order

You will receive an email notification once your order has been shipped to you, which will include your tracking number and the freight carrier we have selected to ship your order.

For orders containing 'Dangerous Goods', please anticipate additional freight time due to extra carrier procedures, and freight can travel by road transport only.

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Contact Details

Australian Wholesale Oils Ground Floor, Unit 3,
Parklands Estate,
13 South Street,
Rydalmere NSW 2116
Phone: 1300 617 427
Email:Sales@awo.com.au