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Delivery Information

Shipping (within Australia)

AWO has accounts with several major freight companies. We will arrange freight depending on the size, weight and Dangerous Good (DG) classification of the order. We will ship goods using Australian Wholesale Oils nominated service provider. We do not use any customer provided courier service.

Freight will be calculated and charged prior to your order being finalised. Freight is calculated automatically based on the weight and volume of your order.

Please check your shipping address is correct. Returned orders due to incorrect addresses provided will incur a re-delivery charge to re-ship the order.

Estimated Shipping Times:

State

Non-DG Orders

DG Orders*

NSW Metro

1-3 Business Days

1-3 Business Days

NSW Country

2-4 Business Days

2-4 Business Days

ACT

2-4 Business Days

2-4 Business Days

VIC

2-4 Business Days

2-5 Business Days

QLD

2-4 Business Days

3-5 Business Days

SA

3-5 Business Days

4-6 Business Days

NT

5-7 Business Days

5-10 Business Days

WA

5-7 Business Days

5-10 Business Days

TAS

5-7 Business Days

5-30 Business Days

Note: Shipping times may be increased during busy times (i.e. Christmas, public holidays, etc.).

*Orders placed with Dangerous Good items may incur a longer delivery time as these must travel via Road Transport only. Please keep this in mind when placing your order.

Local Pickup

AWO also offers a Local Pickup option from our Sydney office. This option can be selected from the shipping method selection in the final stages of the checkout process.

You will receive an email notification once your order is ready for collection

Pickup Address:
Australian Wholesale Oils
Unit 3, 13 South Street

Rydalmere, NSW, 2116

Collection Hours:
Monday-Friday - 8:30am-5:00pm

Tracking your Order

You will receive an email notification once your order has been shipped to you, which will include your tracking number and the freight carrier we have selected to ship your order.

For orders containing 'Dangerous Goods', please anticipate additional freight time due to extra carrier procedures, and freight can travel by road transport only.

Shipping (International)

AWO offers international shipping on most of our products. Unfortunately there are a few items that are classified as Dangerous Goods for transportation purposes and we are unable to ship these items internationally. These items all contain a warning message on the product page under the product description - if you are placing an international order, please do not add these items to your cart.

Freight cost is calculated based on the weight and volume of your order. We will advise cost of shipping and an estimated delivery time to you once your order has been placed.

AWO will not be held responsible for any goods held up or incurring extra local clearance charges. Please check with your local customs agents or shipping agent prior to shipment of goods.

Please check your shipping address is correct. Returned orders due to incorrect addresses provided will incur a re-delivery charge to re-ship the order.

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Contact Details

Australian Wholesale Oils
Unit 3, 13 South Street,
Rydalmere NSW 2116
Phone: 1300 617 427
Email:Sales@awo.com.au