AWO will be CLOSED on Friday 14th June for stocktake.
We will resume operating as per normal on Monday 17th June.
All orders placed after Midnight on Wednesday 12th will be dispatched when we reopen. We thank you for your co-operation!
Customer must notify within three (3) days any discrepancy or error, non-conformance specification or damaged package. Notification must be made via email and be accompanied with photographs of the discrepancy or error, non-conformance specification or damaged package.
No claims will accepted after three (3) days from receipt of goods.
We do not accept returns for incorrect choices or change of mind.
A Return Authority Number must be received from Australian Wholesale Oils prior to returning any products. No credit or refund will be issued without a Return Authority Number.
Product(s) must be returned in its original packaging, unopened, for a refund to be approved by Australian Wholesale Oils.